Terms of service

Terms of Service

Effective Date: May 4, 2025

Welcome to Her Heavenly Strands LLC. By using our website and purchasing our products, you agree to the following terms. Please read them carefully.

1. Use of Our Website

By accessing or using our site, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree to use the site for lawful purposes only.

2. Product Information

We strive to provide accurate descriptions of our natural hair products. However, we do not warrant that product descriptions, ingredients, or other content are error-free. If you find a product is not as described, you may return it according to our Return Policy.

3. Orders and Payments

All orders are subject to acceptance and availability. Prices are listed in USD and may be subject to change without notice. We reserve the right to cancel any order at our discretion.

Payment must be made at the time of purchase through our secure checkout. We accept major credit cards and other approved payment methods.

4. Shipping

We currently ship within the United States only. Delivery times are estimates and may vary. See our Shipping Policy for full details.

5. Returns and Refunds

Please refer to our Return Policy for details on returns, exchanges, and refunds.

6. Intellectual Property

All content on our website, including text, graphics, logos, product images, and design, is the property of Her Heavenly Strands LLC and is protected by copyright and trademark laws. You may not use our content without permission.

7. User Accounts

If you create an account on our site, you are responsible for maintaining its confidentiality and for all activities under your account. We reserve the right to suspend or delete accounts at our discretion.

8. Limitation of Liability

Her Heavenly Strands LLC is not liable for any indirect, incidental, or consequential damages that may arise from your use of our products or website. Products should be used as directed. Results may vary depending on individual hair type and condition.

9. Privacy

Your use of our site is also governed by our Privacy Policy, which outlines how we collect and use your personal information.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

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Contact Us
Her Heavenly Strands LLC
181 W Valley Ave, Ste 245
Birmingham, AL 35209
Email: herheavenlystrands@gmail.com